Early this month, Sharp released their new 120 inch Class 8K Ultra HD Professional LCD Display delivering brilliant clarity and 4 times the resolution of a 4K and 16 times that of a full HD display. This monstrosity of a display is ideal for museums, showrooms, video production, arenas and lobbies. For more information, please contact Smile or visit our website to learn about all of Sharp’s Professional displays.
When Bigger is Better! Check out this blog post from Sharp.
Now through November 30th, Sharp is offering customers touchless technology with the purchase or lease of a Sharp Advanced Series MFP. Customer will receive a FREE Amazon Echo Dot and Holder as well as a one-year Synappx Go subscription for up to 10 users. Return to the office with confidence.
Contact Smile or your Account Manager today to learn more about this FREE touchless technology.
Smile Business Products has be recognized by Sharp Electronics Corporation as a Hyakuman Kai Elite dealer for 2019.
Smile is among a select group of dealers recognized by Sharp across the country. “We are proud to be a Sharp dealer, said Joe Reeves President & CEO of Smile. “Our ongoing goal is to provide Northern and Central California, and Western Nevada businesses with world-class products and support, helping encourage business growth within the community. Sharp helps us meet this goal by supplying the latest technology and document solutions for our customers.”
Once again, Thank You to Sharp for this prestigious award.
As parents and students prepare to send their children back to into the classroom, Sutter High School is going high tech and investing in the GoSafe artificial intelligence device that has thermal sensors for body temperature and facial identification technology. Check out the story
Each year, ENX Magazine reaches out to the dealer community looking for those candidates who make a difference and exhibit the qualities that truly define a Difference Maker.
Congratulations to Betty Bollinger, Sales Manager – Government, Education and Medical, for being selected as a 2020 ENX Magazine Difference Maker.
Congratulations Betty! We are so lucky to have you on our team.
Smile Business Products is proud to announce that we have been recognized by Sharp Electronics as an Platinum Level Service Provider for 2019, making it our 9th year in a row! The program recognizes organizations that show excellence in following critical areas of service: commitment to training, using genuine Sharp parts and supplies, timely updating to call tracking tickets and more!
Congratulations to our entire Service Department for their hard work and dedication. Once again, thank you for exceeding overall performance benchmarks and implementing industry best practices. YOU ROCK!
A HUGE shout-out to Sharp for sending us 2,000 face masks to help keep our employees safe while continuing to service our customers. Thank you for your continued support, and going above and beyond to help your dealers! #proudpartner #sharp
Everyday all businesses face vulnerabilities. Whether its email phishing, ransomware attacks or social engineering campaigns, it’s just a matter of time before a business incurs a security breach.
Most people think of a security breach as an open network port or missing patch updates, but there is also risks with MFPs and printers. Check out what Sharp Electronics has been doing since 2001.
Sharp was the first document systems manufacturer to obtain Common Criteria Certification on a hardcopy device. Since then, Sharp has continued to be a leader in document systems security by meeting the latest security guidelines by the U.S. Government. Common Criteria is an international standard that defines a set of high-level security guidelines for information technology products. Products that become Common Criteria certified have been rigorously tested over several months and validated by independent third-party laboratories, providing the most up to date security validation for businesses, government and military offices.
In September of 2019, Sharp’s newest line of color workgroups and color desktop MFPs became Common Criteria Certified based on the Hardcopy Device Protection Profile (HCD-PP) V1.0 security target. Hardcopy Device Protection Profile (HCD-PP) is a specific security profile for multifunction printers (MFPs) and is based on requirements specific through the industry collaboration with the National Information Assurance Partnership (NIAP) and the Information Technology Promotion Agency, Japan (IPA). The profile aims to protect information processed by an MFP from security threats.
In addition, Sharp takes a multi-layer security approach including the following features that are native to their hardware:
As an MNS provider, Smile Business Products stresses additional ways to minimize risk with your Sharp MFP by:
Don’t be a statistic, protect your company and avoid a breach. Did you know that 60% of all businesses lose their data through printer security breaches*? Here is a Checklist to Mitigate Threats at the MFP
Contact Smile Business Products for more information to ensure that your MFP is secure.
*Global Print Security Landscape 2019 by Quocira
Microsoft Announcement – Today, Microsoft announced that Office 365 SMB will be renamed to Microsoft 365. Why? The new name indicates that Office is more than Outlook, Word, Excel, and PowerPoint; including apps like Microsoft Teams, OneDrive, and SharpPoint. The new Microsoft 365 is designed to help customers achieve more with apps, intelligent cloud service, AI and enhanced security.
If you are a Microsoft users it would benefit you to take some time to learn about the new Microsoft Certified Windows Collaboration Display (WCD) from Sharp Electronics – It’s definitely a game changer! For teamwork to be truly effective, people need to easily connect and share ideas. The WCD is a 70 inch 4K Ultra HD interactive display that works seamlessly with Microsoft 365 collaboration tools such as Teams. The technology is astounding from plug and play, to built-in cameras, and multiple IoT sensors that connect to Microsoft Azure Digital Twins IoT platform. The WCD technology not only enhances your productivity but also your workplace.
Data Information from Microsoft Azure
To learn more about the 4K camera, built-in microphone array, sensor hub, Synappx Meeting, and more, contact Smile Business Products. We can easily provide a virtual demo to show you how the Sharp Windows Collaboration Display can become a power tool within your company.
*The Windows Collaboration Display has already won an award for Best New Collaboration Board in the 2019 Best of ISE Awards, and for 2019 Top New Technology Award for displays*
Award-winning laptops from Dynabook and Sharp Electronics!
Dynabook is the only “in-house and complete” PC manufacturer that designs, develops, tests, writes BIOS/uEFI (Basic Input Output Systems/Unified Extensible Firmware Interface) and manufacturer its own hardware. With over 30+ years’ experience, Dynabook provides built-in quality, reliability and durability.
Features include: ultra-lightweight, magnesium chassis, up to 17 hours battery life, webcam privacy shutter, Intel chips, Windows 10 Pro, pre-configured or built-to-order configurations, and more!
Contact us today to learn more about expanding your office technology with Dynabook.
Congratulations to our Technicians of the Year! Each year, Smile recognizes technicians, by branch, who meet and exceed their goals. Award winners for 2019 are: Jose Jurado, Salinas; Mike Simons, Sacramento; Tom Altman, Lathrop; Ron Brown, Napa; Guy Ward, Sparks; and Cody Hall, Chico.
Thank you for your dedication and support.
We couldn’t do it without you. Great job!
Join Smile Business Products and Sharp Electronics for our Annual Government Technology Showcase on February 12, 2020 at the DGS Atrium. Learn what’s new with Sharp and Smile. Click here to RSVP 
Congratulations to Gilbert Barajas for being featured in Comstock’s Magazine’s. Great job Gilbert!
“Over the years, Smile’s Service Department has been committed to understanding our customers’ unique needs and working with them to maximize the capabilities of copier technology to help them be more productive. As the technology becomes more advanced, our Service Department continues to work closely with our manufacturers and software partners to become trained on new applications such as Intelligent Image Processing and Google Docs, One Drive and other cloud applications that increase
efficiencies for the customer.”
Congratulations to Bob Lewis for being featured in Comstock’s Magazine’s. Great job Bob!
“Technology is constantly evolving. I take great care in staying on top of that rapid change, not only for Smile, but also for our customers. That mindset, coupled with a team of talented and equally caring people at Smile, ensure that we can provide a superior customer experience in an ever-evolving IT world.”
Congratulations to Cathy Hetherington for being featured in Comstock’s Magazine’s. Great Job Cathy! 
“The one constant thing about Smile is change. As Smile continues to grow the need for adaptability and innovation is a necessity. I collaborate with my staff on a monthly basis on ways to simplify and improve our customer experience. By providing superior support to our customers, we empower them to focus on their core business” Cathy Hetherington Vice President of Operations.
Congratulations to our Service Department for earning the prestigious Platinum Level Service Provider award from Sharp Electronics Corporation. This award represents an exceptional commitment to delivering the highest level of technical support in the office products industry. Congratulations to ALL our technician, company wide, for achieving this award for the sixth consecutive year!
It’s that time of the year again for Safe & Super Halloween at Fairytale Town. This years theme is IN OZ featuring the Yellow Brick Road to Emerald City, flying monkeys and more! Lots of trick-or-treating and family fun from 5-9 PM this weekend and next. For tickets and more information, click on the link above.
Has the topic of upgrading the office printer been floating around meetings recently? Good news: Sharp has a new line of monochrome MFPs – eleven new MFP/printers, to be exact.
For years, Sharp has made a name for itself, delivering innovative devices which propel offices, board rooms, and educational institutions to the next level of collaboration and productivity. With the introduction of their new Advanced Series multifunction printers, Sharp is now changing the way businesses think about their printing environment.
Smile Business Products is thrilled to introduce the new line of multifunction printers. Read on to learn exactly why they’re so exciting.
Sharp already had a line of color multifunction printers under the Advanced and Essential series. Announced in August 2019, these A3 monochrome workgroup MFPs are the monochrome counterparts of the former.
Monochrome, or black and white printing, is an invaluable setting for offices which need to print large quantities of documents rapidly but still retain a professional quality. With the monochrome addition to the Advanced series, Sharp users can now enjoy the marriage of unbridled speed with the many leading-edge features which the manufacturer loads into its devices.
Several key features set Sharp’s Advanced series printers apart from the competition. Whereas MFPs are designed to be the workhorse of the modern office – and many fine selections exist on the market – Sharp takes the idea further with numerous unique features not commonly found in other devices. Working with a Sharp color or monochrome Advanced series, MFP involves features such as:
Sharp monochrome MFPs are the latest addition of devices designed to help transform an office into a lean, efficient beehive of productivity. Offices which rely on Sharp to power their most critical devices enjoy advantages such as:
The many features of Sharp’s MFPs are designed to enhance collaboration and document processes across a department or organization. Employees can:
Sharp approaches security from an ecosystem perspective, introducing more than simply strong passwords and access controls. With Sharp in the office, users enjoy a secure environment which focuses on the document workflow, introducing layers of security such as:
The new monochrome MFPs in the advanced Series adhere to the company’s Green Products Guidelines, which have won Sharp the Excellence Award from ENERGY STAR for several years in a row. An office using a product from this lineup will consume less power, benefit from recycled materials and benefit from the ability to upgrade the devices easily.
Smile Business Products is thrilled to introduce Sharp’s latest lineup of monochrome MFPs. These robust, technologically-advanced devices complement the modern office which needs printing power and next-generation security balanced with a commitment to environmental sustainability. With an array of capabilities and features, they’re the smart option for a company’s next printer upgrade.
Smile helps companies develop robust productivity infrastructure to support sustained success. Contact us today to learn more about Sharp’s latest innovations.
CONGRATULATIONS to our very own Jose Jurado, Smile’s Service Technician from our Salinas Branch, for advancing to Round 2 of Sharp’s Master Tech Competition. Jose is one of 10 technicians on the West Coast that will compete in Santa Ana next month in hopes of moving onto Round 3 in New Jersey. Wish him luck! Great job Jose. #smileproud
Thank you to ALL Smile’s Service Technicians that participated in the Master Tech Competition, we appreciate your hard work and dedication. We couldn’t do it with out you!
Welcome back Cole!
Cole Andre is returning to Smile for his third summer as a Sales intern, and we are so happy to have him back. Cole is currently attending University of Nevada, Reno majoring in Business Marketing just like Damon Burton.
Marketing is important because it allows you to share your products and services with a niche audience strategically. It helps you tell, show, and PROVE to people how terrific your business is and how you can help them. You can also educate people on topics related to your business, including how to solve common problems and which solutions are best. Without marketing, your business doesn’t have a voice. Without a voice, you can’t reach people and connect with them. And without connection and communication, you’re left with not much more than a product or service, just sitting there…alone…in the dark.
Successful companies don’t release products and then move on to new products. They stay involved with their current products, continually modifying and improving them. Apple has been particularly adept at this strategy, with frequent updates of existing software, backed by extensive, clear information releases about the updates. This keeps customers involved. Apple has one of the highest loyalty and customer satisfaction ranking among all major brands.
As social media has evolved and has become an important part of the consumer experience, successful companies have demonstrated a continuous involvement in social media, participating with timely campaigns aimed at their audiences. Oreo, for instance, rated highly by AdWeek for social media use, has campaigns that tie into major social events, such as their Vine video series, which featured Oreo cookies starring in classic horror films.
